At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Work experience- 1-2 years of retail experienceĪt JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. Intensity: Proactively find ways to improve the customer experience show the confidence and courage to do what’s right take action with energy and urgencyĭrive Change - Adapts quickly to changing situations with energy and a positive attitude. Ownership: Provide great customer service cooperate and build positive, inclusive and respectful relationships take accountability for your actions and outcomes Results: Solve problems and make smart decisions that drive sales, profit or customer service execute your work efficiently and effectively inspire strong performance in yourself and other Proactively find ways to improve the customer experience show the confidence and courage to do what’s right take action with energy and urgency Provide great customer service cooperate and build positive, inclusive and respectful relationships take accountability for your actions and outcomes Solve problems and make smart decisions that drive sales, profit or customer service execute your work efficiently and effectively inspire strong performance in yourself and others Supports company shrink and safety initiativesĬonsistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance Helps oversee and maintain all fitting room and sales floor recovery processesĬontributes to the execution of visual elements to support merchandising statementsĪssists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as neededĬontributes to Buy Online Pick Up In Store and Ship from Store processes as neededĬontributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activitiesĪssists with the Defective process execution to ensure integrity of inventory and prevent shrink
Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale Partners with other team members when additional support is neededĪctively listens to customer issues in a calm and agreeable manner to resolve problemsįollows placement directions to effectively place set merchandise statementsĬontributes to merchandise receipt and reverse logistics processesĪssists with the execution of inventory processesĬontributes to the Shoe on Display restocking process, including mismates and stockroom organizationĬontributes to the restock program to identify replenishment opportunitiesĪssists with the SET processes by planning floor moves, placing graphics, and executing visual detailing Greets and assists customers in finding products and delivers outstanding customer service
#Northpark mall joplin mo pro
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